SHIPPING POLICY

At Golden Swan, we are committed to providing fast, reliable, and transparent shipping services for both our domestic and international customers.

Domestic Shipping (Within Pakistan)

We offer standard delivery within 3–5 working days after your order has been confirmed. If, for any reason, your order cannot be delivered within this timeframe, our team will promptly notify you of the delay.

Please be aware that unexpected delays may occur due to:

  • Incorrect or unreachable contact details

  • Courier or logistics issues

  • Unforeseen circumstances (e.g., weather, strikes, etc.)

We will do our best to keep you informed and ensure a smooth delivery experience.

International Shipping

For international orders, delivery is estimated to take 14–20 working days after payment confirmation via bank transfer. However, delays can occur due to:

  • Customs clearance procedures

  • International courier disruptions

  • Other unexpected logistical challenges

In such cases, shipping may be extended by 5–6 additional working days or more. Please note that Golden Swan is not responsible for delays caused by customs or courier services beyond our control.

Our Commitment to You

At Golden Swan, we value transparency and strive to provide you with the best possible shopping experience. While we aim to meet our delivery timelines, we recognize that some delays may be unavoidable. Rest assured, we are committed to:

  • Timely communication regarding any delays

  • Safe and secure packaging of your order

  • Responsive customer service throughout the delivery process

Need Assistance?

If you have any questions or concerns regarding your shipment, please don’t hesitate to contact our customer service team. We’re here to help ensure a smooth and satisfactory experience from order to delivery.

Thank you for choosing Golden Swan — we’re grateful for your trust and support.